About
We aimed to enhance the chat page, introducing features like conversation filtering, sorting, and marking as important.
Overcoming the challenge of limited space, we optimized the user experience for more efficient interactions.
01.
Critical Feature Requests
Our users expressed a strong need for improved functionality on the chat page.
Their need was clear:
- They needed essential features to streamline their chat interactions
- Find specific messages easily
- Better organize their conversations.
The requested features Included:
Multi-Chat Selection
Allow users to select and perform actions on multiple conversations
Keyword Search
Easily locate conversations by searching for specific words
Custom Views
Easily access important conversations, orders, or contracts
Date Range Search
Search conversations within a specific date range
Contract Status
Filter conversations by contract status
Read Status Management
Change the read or unread status of conversations
Importance Control
Mark or unmark conversations as important
Archiving
Archive or unarchive conversations from the archive tab
Sorting Options
Sort conversations by different types and reverse order
02.
Challenges
Tight Development Schedule
Our primary challenge was the need for a quick development turnaround. We had to maintain the existing chat page structure to avoid extensive, time-consuming rework.
Space Constraints
Due to the page's structure, we had to find a compact yet user-friendly solution for accommodating feature requests, ensuring clarity and convenience for our users.
03.
Hidden features
To avoid overwhelming users, some of the features were hidden in a filter side bar.
04.
Responsiveness
Designing a mobile version for a structurally compact page presented challenges, but I successfully addressed them.
Find Out More Projects
PikCup
